Login Guide Tutorial

American Airlines employees, rejoice! NewJetNet, your official online portal, empowers you to manage work tasks and access valuable resources.


This guide equips you with a smooth login experience.

Unveiling NewJetNet: Your Workday Companion

NewJetNet AA offers a plethora of features to streamline your work life:

  • Schedule Management: View schedules, request time off, and swap shifts (with approval).
  • Stay Informed: Get the latest company news, announcements, and policy updates.
  • Benefits and Payroll: Explore your benefits package, access pay stubs, and view other payroll information.
  • Training and Development: Find comprehensive training materials to continuously develop your skills.
  • Communication Tools: Connect with colleagues and departments through internal messaging and forums.
  • Travel Perks: Enjoy exclusive employee travel discounts and benefits.

Now, let’s explore the login process!

Effortless Access: Logging In

Existing Users:

  1. Visit the login page: https://www.newjetnet.aa.com/.
  2. Enter your AA ID and Password.
  3. Complete any verification steps (if applicable).

New Users:

Follow onboarding instructions from your manager or HR to activate your account.

Forgot Your Password?

  1. Visit the login page.
  2. Click “Forgot Password?” and enter your AA ID.
  3. Follow the on-screen prompts to verify your identity and create a new password.

Remember: Choose a strong password to protect your account security.

Need Help?

This guide should cover the basics of login. For further assistance, contact American Airlines’ IT support department.

About NewJetNet and American Airlines

About NewJetNet and American Airlines

NewJetNet AA, American Airlines’ secure online portal, empowers employees. It’s a central hub for work-related tasks and information, accessible from any device. American Airlines prioritizes a connected workforce, and NewJetNet delivers by providing:

  • Convenience: Manage work and access information on the go, from any device.
  • Improved Communication: Collaborate and solve problems efficiently through internal messaging and forums.
  • Workstream Efficiency: View schedules, request time off, and swap shifts (subject to approval) – all in one place.
  • Benefits at Your Fingertips: Explore benefits packages, view pay stubs, and access other payroll info.
  • Continuous Learning: Access training materials to develop skills and stay sharp.
  • Exclusive Travel Perks: Enjoy employee discounts and benefits on travel.

NewJetNet fosters a connected, informed, and efficient work environment for American Airlines employees, contributing to a more empowered workforce and continued industry excellence.

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A Letter from Amelia Hughes

I'm Amelia Hughes, your reliable guide for navigating NewJetNet. With a commitment to providing seamless travel experiences and a background in customer service, I am dedicated to ensuring that your journey with NewJetNet is as smooth and enjoyable as possible.

Whether you're a crew member accessing work-related resources or a traveler planning your next flight, rest assured, I'm here to offer the assistance you need. From accessing scheduling information to exploring travel perks, I'm committed to helping you make the most out of your NewJetNet experience.

Thank you for choosing NewJetNet, and I'm thrilled about the opportunity to assist you in making your travel experience memorable and hassle-free.

Warm regards, Amelia Hughes


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